Shipping & Delivery
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Current delivery estimate 7-14 days.
For our soft goods, production can typically take between 5-7 days. Shipping times for soft goods can vary between 2-7 days depending on the delivery region. We offer USPS first class and USPS priority mail as our primary shipping methods. Larger soft goods orders may ship with USPS or UPS. The average time for an order to reach your doorstep is about 2 weeks.
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Current delivery estimate 5-10 days.
We strive to process and package all parts and tool orders within 3 business days of receiving them. Once your order is shipped, it will typically take 2-7 days to be delivered, depending on your location and the shipping method selected. We utilize USPS and UPS as our primary carriers to ensure that your order arrives as quickly and securely as possible.
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Shipping rates can vary depending on your product type and shipping destination. To ensure accurate pricing, shipping costs are calculated at checkout based on the items in your order and the shipping address you provide. If you have any questions or concerns about shipping rates, please feel free to contact our customer support team for assistance.
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Yes, we offer free shipping on orders over $100.
This means that if your order total exceeds $100 before taxes and other charges, you will receive free shipping on your order. Please note that this offer applies to orders shipped within the United States only. If you have any questions or concerns about our shipping policy or need assistance with your order, please contact our customer support team, and they will be happy to help.
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At the moment, we currently only ship within the United States.
However, we are actively working to expand our shipping capabilities to reach our international customers. We appreciate your interest in our products and hope to be able to offer international shipping in the near future. Please check back with us for updates on when we will be able to ship to your country.
Returns & Refunds
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We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. You may return any unused or unopened item within 30 days of receipt for a full refund or exchange. Please note that we do not cover the cost of return shipping, and the item must be in its original condition with all tags attached. To initiate a return, please contact our customer support team, and they will provide you with further instructions on how to proceed.
In the case when the packaging has been opened and the product has been used, you may be eligible for a partial refund.
In the case when a product has been damaged or used, you are not eligible for a refund.
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Due to the nature of digital products, we do not offer refunds on any purchases of these items. Once a digital product has been downloaded, we cannot retract or refund the purchase. We strive to provide accurate and detailed descriptions of all our digital products to help you make an informed decision before purchasing. If you have any questions or concerns about a specific product, please feel free to contact our customer support team, and they will be happy to assist you.
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We understand that circumstances may arise, and you may need to cancel your order. Please be aware that there will be a cancellation fee of 7.5% applied to offset the costs associated with order processing, including payment transaction fees and administrative overhead.
We encourage our customers to review their orders carefully before finalizing the purchase. By proceeding with your order, you agree to this cancellation policy. We appreciate your understanding and cooperation in helping us maintain a streamlined and efficient order processing system.
Warranty & Repair
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We take great pride in the quality of our products and strive to ensure that they meet our customers' expectations. All our products are subject to quality control to ensure that they meet our high standards before being shipped to you. In the event that you do encounter a manufacturer defect with one of our products, we offer a warranty that provides a guarantee against such defects. Please notify us within 30 days of noticing any defects, and we will work with you to resolve the issue. Please note that our warranty does not cover issues caused by blows, improper use, or other problems that are not attributable to a manufacturer defect. If you have any questions about our warranty or need to file a claim, please contact our customer support team, and they will be happy to assist you.
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We understand that our customers value peace of mind and protection for their purchases. For this reason, an extended warranty can be added to certain products for an additional cost. This warranty provides an extra level of protection beyond our standard warranty and can offer added security and confidence in your purchase. Please note that not all products are eligible for an extended warranty, and the cost and coverage may vary depending on the item.